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Privacy Policy

PT. MNE respects and protects the privacy of all personal information of our employees, clients, partners, and other individuals.

The purpose of this Privacy Policy (hereinafter referred to as "Policy") is to ensure that personal information is managed openly and transparently, including how we collect, use, and manage personal information in accordance with Indonesian laws, including Law No. 27 of 2022 on Personal Data Protection (UU PDP), and other relevant regulations. By using our website or services, you consent to the collection and use of your personal data in the manner set out in this Policy.

We review our Policy regularly to ensure compliance with the latest applicable legislation. Please return periodically to review updates to this Policy.

Scope and Applicability

This Policy applies to all personal data collected by PT. MNE, whether online, offline, or in person. It supplements our general privacy principles and complies with the specific requirements under Indonesian law.

Definitions

  • Personal Data
    Information that identifies or can be used to identify an individual, such as email addresses, phone numbers, billing details, employment status, and browsing behavior.

  • Sensitive Data
    Information requiring extra protection, such as financial data, health records, personal identification numbers (NIK), tax numbers (NPWP), and other confidential information.

How We Collect, Use, and Disclose Personal and Sensitive Information

Data Collection

PT. MNE collects personal information that is reasonably necessary for our business operations through lawful and transparent means. We collect personal data when:

  • You apply for employment with us;

  • You communicate with us via phone, email, or in person;

  • You visit our office or work sites;

  • You register for our services or events;

  • You subscribe to our email newsletters;

  • You participate in surveys or other research activities.

We may also collect data via cookies when you visit our website. Cookies help us understand website usage and improve our services. Data collected through cookies will be treated with the same protection as other personal data.

Use of Personal Data

We collect Personal Data and Sensitive Data only for legitimate business needs or with your consent. For instance, we may need to collect your name, address, and other personal details to provide you with the requested services or for billing purposes. This information helps us improve our services and send you important updates.

Transfer and Data Sharing

PT. MNE may share your personal data across different departments and locations, when necessary for legitimate business purposes. If we work with third-party providers (e.g., suppliers or contractors), we may share your data under strict confidentiality agreements. However, PT. MNE does not sell personal data, and we will not share your data with third parties without your consent, except when required by law.

Children’s Privacy

PT. MNE does not knowingly collect personal data from children under the age of 13. If a child has provided us with personal information without parental or guardian consent, please contact our Data Protection Officer at privacy@ptmne.co.id, and we will take steps to remove the information.

Security and Data Protection

PT. MNE takes reasonable precautions to protect personal data from misuse, loss, unauthorized access, or disclosure. We use security protocols and encryption to protect sensitive information, but please note that the internet is not completely secure, and we cannot guarantee absolute data security.

Transfer of Data Abroad

As part of our global operations, PT. MNE may transfer personal data to overseas entities for processing or storage. These entities are required to comply with this Policy and applicable data protection laws. We ensure that any cross-border data transfer complies with the standards set by UU PDP and relevant international agreements.

Data Retention Period

We retain personal data in accordance with Indonesian data protection laws. Data will only be stored for as long as is necessary for business purposes or as required by law.

Access, Review, and Correction

You have the right to access, review, and correct your personal data held by PT. MNE. If you wish to update or rectify your data, or if you would like to request access to your information, please contact our Data Protection Officer at privacy@ptmne.co.id. We may request that you verify your identity before fulfilling the request.

Links to Third-Party Websites

Our website may contain links to external websites. PT. MNE is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Policy Implementation

PT. MNE is committed to implementing and complying with this Policy. We periodically audit our systems and websites to ensure compliance with the stated terms. If you have any questions or concerns about how we handle your personal data, please contact us at the details below.

If you feel that your data protection rights under UU PDP or other laws have been violated, you can file a complaint with Direktorat Jenderal Aplikasi Informatika Kominfo (Indonesian Ministry of Communication and Information Technology).

Contact Information

If you have questions regarding this Policy or your data, please reach out to:

Data Protection Officer
PT. Merauke Narada Energi (PT. MNE)
Email: privacy@ptmne.co.id

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